Imagine you work as a barista at Starbucks. A customer walks in on a bright sunny morning, eagerly anticipating your warm welcome, the comforting aroma of freshly brewed coffee, and your excited request for their name – which per pre-established rules, is always hand-written on the renowned coffee cup. However, that day you wake upContinue reading “Understanding Display Rules & Emotional Labour at Work: Cost, Consequences, and Coping Strategies”
Tag Archives: Organizational Behavior
3 Science-Backed Ways To Improve Productivity In Workplaces
Workplace productivity plays an integral role in determining the overall success rate of a company, hence the reason why companies have recently begun to devise new innovative strategies to improve employee performance. According to Gallup’s (2022) state of the global workplace report, only 21% of workers are engaged at work and only 33% of overallContinue reading “3 Science-Backed Ways To Improve Productivity In Workplaces”