Understanding Display Rules & Emotional Labour at Work: Cost, Consequences, and Coping Strategies

Imagine you work as a barista at Starbucks. A customer walks in on a bright sunny morning, eagerly anticipating your warm welcome, the comforting aroma of freshly brewed coffee, and your excited request for their name – which per pre-established rules, is always hand-written on the renowned coffee cup. However, that day you wake upContinue reading “Understanding Display Rules & Emotional Labour at Work: Cost, Consequences, and Coping Strategies”

5 Ways To Enhance Wellbeing of Layoff Survivors

The majority of current layoffs have been in the tech industry, but there have also been significant layoffs in industries such as healthcare, tourism/hospitality, retail, manufacturing, construction, and transportation/warehousing. Although layoffs have always been an issue, the recent increase is due to the COVID-19 pandemic, which led to supply chain disruptions, an economic slowdown, andContinue reading “5 Ways To Enhance Wellbeing of Layoff Survivors”