Imagine you work as a barista at Starbucks. A customer walks in on a bright sunny morning, eagerly anticipating your warm welcome, the comforting aroma of freshly brewed coffee, and your excited request for their name – which per pre-established rules, is always hand-written on the renowned coffee cup. However, that day you wake upContinue reading “Understanding Display Rules & Emotional Labour at Work: Cost, Consequences, and Coping Strategies”
Category Archives: Organizational Psychology
UNLOCK(ED): The Talent-Sprint’s Podcast Episode on A Human-Centric World of Work
It’s been a full year since the COVID-19 pandemic started impacting the world of work, and from a distance, we have observed how it has taken both the best and the worst out of many HR leaders & businesses. At The Humans of HR, we choose to focus on the positives, and educate others toContinue reading “UNLOCK(ED): The Talent-Sprint’s Podcast Episode on A Human-Centric World of Work”
4 Things You Should Know Before Becoming An Expat
Moving abroad for work can be a great career move, but those that have been on an international assignment before know that the expat life is not as easy or luxurious as it looks on the outside. My first job in HR was in International Mobility, but that’s not where I gained my knowledgeContinue reading “4 Things You Should Know Before Becoming An Expat”
10 Ways HR Professionals Can Help Protect Employee Mental Health
Last year, I presented a Human Resources research project on wellbeing in the future of work and its impact on the HR function. When I reflected on the fact that this topic would gain importance in the future of work, and for the HR function in particular, I never would have imagined that “the future” was onlyContinue reading “10 Ways HR Professionals Can Help Protect Employee Mental Health”