Luck is what happens when preparation meets opportunity.
After a recent “feel good” success story filling a new, key role for their growing operation, one of my clients was feeling pretty “lucky” about finding their first Client Success Manager. This candidate checks all the boxes: he’s got the skills and experience we were seeking to add to the business, but even more excitingly, he is a great culture-fit-addition to the team. But although this endeavor was leaving us feeling super fortunate about finding our guy, was it really sheer chance that landed us here? Heck no!